Steda

Receivables aging and a ranked collections queue

The aging comes in from QuickBooks or a file and drives one ranked collections queue, with a next action for each customer.

Sample Company · Northgate Logistics

Broken promise

Open balance

31,700.00

Past due

9,700.00

Oldest, days late

64

Timeline

  1. 10/30PortalViewed invoice INV-2291 in the portal
  2. 10/27NoteAccounts payable says it is waiting on the controller
  3. 10/23Promise9,700.00 by 10/28
  4. 10/23CallSpoke with the accounts payable clerk
  5. 10/16Reminder sentSecond notice, approved in the preview
One timeline of every call, note, promise, send, and portal invoice view.
Sample data.

What it does

One customer’s page beside the worklist: past due, worst bucket, promise and last contact across the top, what the policies will do next, and the open items under it.
Demo Company. Sample data.
  • Aging snapshots

    Snapshots pulled from QuickBooks Online, from Desktop through the Web Connector, or uploaded as a CSV or Excel file from any other system. You set the aging buckets.

  • A ranked collections queue

    Every customer with a balance, ranked, with a next action from the policies you set. Export it with the filters applied.

  • A page per customer

    Counters, aging, one timeline of every call, note, promise, send, and portal invoice view, and the settings for that customer alone.

  • Reminder runs with a preview

    Reminder emails go out on the policies you set, with the invoices they chase attached. The preview is the approval gate. It shows every message and every recipient before anything sends, and a policy can be held on approval for as long as you like.

  • Disputes that pause the reminders

    A customer question or a dispute you note yourself pauses the reminders to that customer until it is resolved, or only that invoice, if you set it that way, and stays visible to the customer who raised it.

  • The month-end workpaper

    Movement between snapshots and the allowance for credit losses, computed from the aging you closed on.

How it works

  1. 01

    The aging comes in

    From QuickBooks Online, from Desktop through the Web Connector, or uploaded as a file, aged on buckets you set.

  2. 02

    Your team works it

    A ranked queue with a next action per customer, an activity log, and reminder emails with a preview before anything sends.

  3. 03

    Month end closes on it

    Movement between snapshots and the allowance for credit losses, filed with the month.

Questions

Where does the aging come from?

QuickBooks Online, QuickBooks Desktop through the Web Connector, or a file you upload. The file route takes a customer list and an open items file, CSV or Excel, with column presets for Xero, NetSuite, Sage Intacct, Dynamics 365 Business Central, Sage 100 and Sage 500, and a blank one for anything else. Either way it is aged on buckets you set.

Do reminders send automatically?

Only after a preview that shows every message and every recipient. Once approved, a policy can run on its own.

What does month end produce?

A movement report between snapshots and the allowance for credit losses, computed from the aging closed that month, plus a health dashboard with days sales outstanding once you enter monthly credit sales.

Send your aging ahead and see the collections queue built on your own customers.

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