End user license agreement

1. The agreement

This end user license agreement (the "Agreement") is between SMB Solved LLC ("SMB Solved", "we", "us"), a Texas limited liability company, and the company or organization on whose behalf you access the service (the "Customer", "you"). It governs use of the Steda service available at stedahq.com and app.stedahq.com (the "Service").

By accessing the Service you accept this Agreement and confirm that you have authority to accept it for the Customer. If the Customer has signed a separate subscription agreement or order form with SMB Solved, that document controls where it conflicts with this Agreement.

2. License

For the paid subscription term, SMB Solved grants the Customer a limited, non-exclusive, non-transferable right to access and use the Service for the Customer’s internal business purposes, for the number of entities covered by the Customer’s subscription.

The Customer may allow its employees and contractors to use the Service under the Customer’s account, and is responsible for their use. An outsourced accountant or bookkeeper may hold a subscription and use the Service to serve their own clients, with each client set of books licensed as an entity under this Agreement.

3. Restrictions

The Customer will not, and will not permit anyone to:

• ·Resell, sublicense, or rent the Service, or offer it to third parties as a hosted service, except the accountant use described in section 2.
• ·Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent a law expressly permits it despite this restriction.
• ·Bypass or attempt to bypass security controls, tenant isolation, or usage limits.
• ·Use the Service to store or transmit unlawful material or material that infringes the rights of others.
• ·Access the Service to build a competing product.

4. Customer data

The Customer owns its data. SMB Solved receives only the limited rights needed to host, process, back up, and display Customer data in order to provide and support the Service.

SMB Solved does not sell Customer data, does not use it for advertising, and does not use it to train machine learning models.

The Customer may export its data, in Excel and CSV formats, at any time through the Service, including during any suspension and for at least 60 days after termination.

5. QuickBooks and other third-party connections

The Service can connect to third-party accounting platforms, including QuickBooks Online and QuickBooks Desktop, only when the Customer authorizes the connection. Use of those platforms is governed by their own terms, including Intuit’s, and SMB Solved is not responsible for them.

The Service posts entries to a connected platform only on the Customer’s instruction. The Customer is responsible for reviewing staged data before posting and for the accuracy of its books.

6. Fees and payment

Fees are as published at stedahq.com/pricing or as set out in an order form, and are exclusive of applicable taxes. Fees are invoiced in advance for the subscription term and are due as stated on the invoice.

If an account becomes past due, SMB Solved may place it in a read-only state after notice: the Customer can view and export everything but cannot post, close, import, or edit until the balance is settled. SMB Solved does not delete Customer data for non-payment during the term.

7. Not professional advice

Steda is software, not an accounting firm. The Service performs calculations according to the methods, conventions, and configuration the Customer selects. Nothing in the Service is accounting, tax, audit, or legal advice, and the Customer’s own professionals remain responsible for the Customer’s books, filings, and compliance.

8. Availability and support

SMB Solved will make commercially reasonable efforts to keep the Service available, with scheduled maintenance performed so as to minimize disruption. Support is provided by email at hello@stedahq.com.

9. Warranty disclaimer

The Service is provided "as is" and "as available". To the maximum extent permitted by law, SMB Solved disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. SMB Solved does not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising out of or related to this Agreement.

To the maximum extent permitted by law, SMB Solved’s total liability arising out of or related to this Agreement will not exceed the fees the Customer paid for the Service in the twelve months before the event giving rise to the claim.

11. Term and termination

This Agreement runs for the subscription term and renews with it. Either party may terminate for material breach that remains uncured 30 days after written notice.

On termination or expiry, the Customer may export its data for at least 60 days, after which SMB Solved may delete it. Sections that by their nature should survive termination, including sections 4, 9, 10, and 12, survive.

12. Governing law

This Agreement is governed by the laws of the State of Texas, without regard to its conflict of laws rules. The parties consent to exclusive venue in the state and federal courts located in Texas.

13. Changes to this agreement

SMB Solved may update this Agreement from time to time. Material changes will be notified to the Customer’s account owner by email or in the Service at least 30 days before they take effect, and continued use after that date is acceptance. The current version is always at stedahq.com/legal/eula.

14. Contact

SMB Solved LLC. Questions about this Agreement: hello@stedahq.com.